Get Your Polaris Ready To Go With RideReady Service
Get Your Polaris Ready To Go With RideReady Service
The last few months have changed things in ways we could have never imagined, with not all of it being bad! One of the good things coming out of social distancing and sheltering at home has been a new service Polaris has unveiled a service called RideReady. This service helps facilitate maintenance for your Polaris vehicle from a local dealer in order to keep you ready to hit the trails at a moments notice. There is much more to RideReady than just scheduling service. It is a digital hub for all things relating to your ATV and side-by-side from service and owners manuals, maintenance videos, maintenance history, parts and accessory catalog, maintenance schedule, and more. Just go to www.ridereadyservice.com , create an account, put vehicles in your "garage", and easily access all the ownership information you could ever need on a vehicle specific basis in one place. Yes, you can even schedule service for your Polaris vehicle right from the customer vehicle dashboard. This really is an example of how technology can make our lives easier and better. We love it when technology and the off-road come together!
No matter how you want to service your Polaris vehicle RideReady helps you. If you want someone else to service your vehicle, then great, RideReady can help you with that. You can schedule service where you take your vehicle to a dealer, a dealer can pick up your vehicle service it and return it, or a dealer service technician can come to your house and service your Polaris right there. That is pretty slick. If you prefer to service your own vehicle like many do, RideReady gives you a lot of information to do just that including finding the right parts to do what needs to be done. If you are a Polaris owner then give it a whirl and signup now.
We are thrilled that Polaris is leading the way in this kind of ownership experience, and using technology to make ownership better. Below is the official RideReady press release from Polaris.
Polaris RideReady Press Release
As the global leader in powersports, Polaris Inc. (NYSE: PII) is driven to continually improve the customer experience and make powersports ownership simple, seamless and personalized. Through its digital strategy, Polaris is leveraging technology and digital solutions to offer industry-leading tools that break down the barriers of ownership, enhance the ride, build affinity and loyalty with riders, and help to introduce new people to powersports.
“Powersports provides people with an escape from demanding lives and a sense of empowerment, fun and freedom in the outdoors – that is the experience we want to help enhance for riders, while also creating a hassle-free ownership experience,” said Vic Koelsch, Polaris’ first chief digital officer. “At Polaris, innovation doesn’t stop at the vehicle design. We believe in disrupting ourselves, bringing fresh thinking and differentiated ideas to all elements of powersports and finding new ways to connect with riders. We are creating a more integrated experience and using technology to both enhance our current digital offerings and introduce new solutions, an approach that today’s riders expect from the leader in powersports.”
Today, Polaris announced RideReady, an industry-leading, on-demand digital platform built to make servicing and maintaining off-road vehicles (ORV), snowmobiles and motorcycles convenient and easy. RideReady provides easy online service scheduling options, personalized vehicle and maintenance information, transparent service pricing, appointment reminders and notifications, along with how-to content for owners who prefer the “do-it-yourself” approach.
For scheduling options, RideReady connects powersports owners with Polaris and Indian Motorcycle dealerships to seamlessly manage their service needs. Through participating dealers, owners can easily schedule service appointments online. In addition to drop-off appointments, select dealers are offering transport service, where they will pick-up a customer’s vehicle and bring it to their dealership; as well as mobile service, where owners can schedule appointments online with a dealer and have a certified technician come to their home to perform the requested services in their garage. Service method options vary by dealer.
“Through extensive research, customer interviews and focus groups, it became very clear that owners are looking for a consistent, comprehensive, and convenient service solution – simply put, they want service that is flexible and will work around their schedule,” said Koelsch. “Whether you are a do-it-yourselfer, have a curious mind or prefer to have a certified professional service your vehicle, RideReady was designed with powersports owners in mind.”
Following a successful pilot program at 20 ORV, Slingshot and Indian Motorcycle dealers throughout Minnesota and Texas, Polaris has started to roll out RideReady and, over the next couple of months, is giving dealers in its U.S. off-road and motorcycle network the opportunity to participate in the program.
“We are excited to launch this game-changing service platform and connect riders and dealers in a manner like never before. A first-of-its-kind service partnership with participating Polaris and Indian Motorcycle dealers, RideReady provides dealers with another way to build customer relationships while driving traffic and growth to their service department,” Koelsch continued. “We look forward to signing more dealers and offering the service to our customers.”
Owners can log on to RideReadyService.com and set-up an account and their virtual garage to gain access to maintenance information and service recommendations, ‘how-to’ content specific to the registered vehicles, schedule online service appointments with participating local dealers and manage all of their vehicle maintenance and service needs.
New Account Experience
In addition to the launch of RideReady, Polaris also has elevated Polaris.com and Indian Motorcycle.com Accounts by creating a more personalized, integrated experience that brings together vehicle and riding information to create a one-stop-spot tailored for owners, including easy-to-find vehicle specs and information, maintenance records and recommendations, maps of recent rides, online purchase history and, soon special offers and experiences. This first-in-the-industry experience seamlessly integrates with Polaris’ other digital offerings like RideReady and Ride Command, so all the owners’ vehicle activity and information is available within their one convenient Account.
Polaris has been an industry leader in the digital space since it introduced Ride Command in 2016. Revolutionary in the powersports industry, Ride Command was the first-ever trail and mapping website and app in powersports. This transformative technology connects vehicles and riders, providing a fully integrated experience, from navigation features and group ride options to vehicle diagnostics and audio and video systems. For those without the in-vehicle display, Ride Command is also available as a free downloadable navigation app that can be used on a mobile device. Learn more at RideCommand.Polaris.com